REcession-proof your support.
When budgets tighten, great support becomes your greatest asset. Let’s make yours leaner, smarter, and built to last.
In times of uncertainty, support isn’t where you cut corners, it’s where you build loyalty. I help businesses streamline operations, reduce churn, and empower small teams to deliver big impact. From smart automation to retention-first strategies, your support can do more—with less.
What I can help you do.
-Cut response times and ticket volume using smart automations
-Reduce churn by turning support into a customer retention engine
-Audit and streamline tools to eliminate unnecessary spend
-Train and empower a lean team to deliver consistent, quality service
-Build scalable, self-serve systems that lighten your team’s load
Every service I offer is designed to help you retain more customers, lighten your team’s load, and reduce support costs.
Let’s start with a call.
A one-time deep dive into your support experience—with clear, actionable insights that save money and keep customers around.
When every dollar counts, you can’t afford leaks in your customer experience. This audit gives you a full diagnostic of your support system, from the tools you use to the messages you send, along with a roadmap to help cut ticket volume, reduce costs, and boost retention.
What’s included:
A 60-minute discovery session to understand your support workflow, tools, and goals
A written audit identifying friction points, inefficiencies, and opportunities
Retention-focused insights on how to improve customer experience and loyalty
Recommendations for automation, self-service, and team enablement—so you can do more with less
Flat rate: $750 650
Quick turnaround. No long-term commitment. Just clarity and next steps.
support advisory services
Strategic support leadership—without the full-time hire.
Whether you’re a growing startup or a lean team navigating the ups and downs in this economy, having a support expert in your corner makes all the difference. This advisory service gives you hands-on access to a seasoned partner who can help you reduce churn, streamline operations, and scale support sustainably.